Food Safety & Allergy Disclaimer

Important: Please read carefully

Vendor Responsibility

Vendors are 100% responsible for food safety, freshness, hygiene, expiry dates, and allergen information.

Let's Do Kitchen is a marketplace platform. We do NOT prepare, cook, store, or handle food. All food safety responsibilities rest entirely with the vendors.

Food Safety Responsibilities

Vendors are responsible for:

  • Freshness: Ensuring all food items are fresh and within expiry dates
  • Hygiene: Maintaining clean preparation areas and following food safety protocols
  • Storage: Proper storage of ingredients and prepared food at correct temperatures
  • Expiry Dates: Checking and ensuring all ingredients are within expiry dates
  • Cross-Contamination: Preventing cross-contamination between allergens and dietary restrictions
  • Temperature Control: Maintaining proper hot/cold holding temperatures during preparation and delivery

Allergen Information

Vendors must:

  • Accurately list all allergens present in menu items
  • Disclose potential cross-contamination risks
  • Update allergen information when recipes change
  • Respond to customer allergen inquiries promptly

⚠️ Customers with severe allergies should contact vendors directly before ordering to confirm safety.

Customer Responsibility

Customers should:

  • Read allergen information carefully before ordering
  • Inform vendors of severe allergies when placing orders
  • Check food upon delivery for freshness and proper packaging
  • Report food safety concerns immediately to vendors and our support team
  • Store delivered food properly according to vendor instructions
  • Consume food within recommended timeframes

Shared Kitchen Facilities

Many vendors operate in shared kitchen facilities. This means:

  • Cross-contamination between different vendors' food is possible
  • Allergen-free guarantees cannot be made in shared facilities
  • Customers with severe allergies should exercise extreme caution
  • Vendors should disclose shared facility arrangements

Our Role

Let's Do Kitchen:

  • Provides a platform for vendors to list their services
  • Does not inspect, verify, or guarantee food safety practices
  • Does not monitor vendor compliance with food safety regulations
  • Reserves the right to remove vendors with food safety violations
  • Encourages customers to report food safety concerns

Reporting Food Safety Issues

If you experience a food safety issue:

  1. Contact the vendor immediately
  2. Report to our customer support with details and photos if possible
  3. Seek medical attention if you experience foodborne illness
  4. Report to local health authorities if necessary

Limitation of Liability

Let's Do Kitchen is not liable for:

  • Foodborne illnesses or allergic reactions
  • Food spoilage or contamination
  • Incorrect allergen information provided by vendors
  • Food safety violations by vendors
  • Improper food handling or storage by customers
  • Any health issues arising from food consumption

All liability for food safety rests solely with the vendor.

Contact

For food safety concerns, please contact us immediately.